Privacy Policy

Introduction

At TransferSO, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share your information when you use our services or visit our website.

Information We Collect

We collect the following types of personal information:

• check_circle Full name, email address, phone number
• check_circle Pickup and drop-off locations
• check_circle Travel dates, times, and preferences
• check_circle Payment information (processed securely via third-party providers)
• check_circle Device information, IP address, and browser type
• check_circle Cookie and tracking data (subject to your consent)

How We Use Your Information

Your personal data is used for the following purposes:

• check_circle Processing and managing your bookings
• check_circle Communicating with you about your reservations
• check_circle Improving our services and website experience
• check_circle Sending promotional offers (only with your consent)
• check_circle Complying with legal and regulatory obligations
• check_circle Fraud prevention and security

Data Sharing & Third Parties

We do not sell your personal data. We may share information with trusted third parties only when necessary to provide our services, including payment processors, chauffeur partners, and legal authorities when required by law.

Data Security

We implement industry-standard security measures including SSL encryption, secure data storage, and access controls to protect your personal information against unauthorized access, alteration, or destruction.

Cookies

Our website uses cookies to enhance your experience. You can manage your cookie preferences at any time through our cookie settings panel. For more details, please see our cookie consent tool.

Your Rights

Under applicable data protection laws, you have the right to:

• check_circle Access, correct, or delete your personal data
• check_circle Withdraw consent for data processing at any time
• check_circle Request data portability
• check_circle Lodge a complaint with a supervisory authority

Data Retention

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, or as required by law. Booking records are kept for a minimum of 5 years for legal compliance.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us.